Refund Policy

We want our customers to be completely satisfied with their purchase. If a Stair Barrier does not work in your home, you may return it within 30 days of purchase. Items must be in original condition, with all tags and included components. We will issue a pre-paid shipping label for the return of an item. 

If you would like assistance prior to placing your order, we are happy to help. You may contact us via email at support@betteroptionsco.com or by phone at (888) 752-8262 Monday - Friday from 8am - 6pm. You may also submit a photo using our online form below.